Privacy And Security
We appreciate your support of the Ten Thousand Villages mission,
and we strive to maintain honorable working relationships with our
artisans and our customers. We do not share your information
outside our organization or sell your information to third parties.
Ten Thousand Villages is committed to protecting your privacy and
security as you use our website. To help you understand how your
personal information will be treated as you use our site, we developed
the following privacy policy:
As you browse our website:
We collect:
- The Internet Protocol (IP) addresses of visitors to our site
- The email addresses of those who communicate with us via email
or create accounts on our site
- Compiled information about what pages website users access or
visit
- User-specific information on what pages website users access
or visit, the time they visit and the duration of their stay
We use this information to:
- Improve the content and usability of our website
As you send inquiries to us via our website:
We collect:
- The names and email addresses of site visitors who contact us
- Any other information provided by contacts about the nature of
their inquiry
- The Internet Protocol (IP) address of the contact
- The website referrer that explains how the contact found our
site
We use this information to:
- Respond to inquiries
- Improve the substance and usability of our website
As you purchase items using your tenthousandvillages.com account:
We collect:
- The names and contact information of site visitors who create
an account on our site
- Order, billing, and shipping information
- Note: We do not store credit card information on this site.
If, during the checkout process, you choose to store credit card
information for future use, it is stored securely by the payment processing gateway.
We use this information to:
- Process payments and ship orders
- Respond to inquiries
- Determine additional items that may be added to our future product
offering
- Generate site and product performance reports for Ten Thousand
Villages use only
As you purchase items without creating a tenthousandvillages.com account:
We collect:
- The names and contact information of site visitors who do not
create an account on our site
- Order, billing, and shipping information
We use this information to:
- Process payments and ship orders
- Respond to inquiries or questions
- Improve the substance and usability of our website
- Generate site and product performance reports for Ten Thousand
Villages use only.
Security
To transfer visitor information, the Ten Thousand Villages site
uses standard encryption technologies. As we transfer sensitive
data (such as financial information) we use a secure
server that prevents third parties from intercepting and interpreting
the data.